TRUST YOUR MENTAL HEALTH BILLING TO A PROFESSIONAL WHO KNOWS YOUR FIELD
WHY US OVER THE REST?
You have a month to test the waters and build your trust in us--we're in this boat together!
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Our Address
2300 W Sahara Ave, Ste 800
Las Vegas, NV 89102
Contact Us
alex@epsychbilling.com
Operating Hours
8am to 5pm PST
Monday-Friday
Copyright eBilling Inc © 2025. All rights reserved
THE ePSYCH 90-day MISSION
We WILL Get You Paid, and Fast
We at ePsych Billing almost never have any outstanding balances past 90 days that are due to our clients. However, there are instances where insurance companies just don't want to pay. We've got you covered: if we have a claim that hasn't been paid for you past 90 days, we will get you credentialed with new payer free of charge ($200 value).
WHAT OUR HAPPY
CLIENTS SAY
Don’t take our word for it: see what people are saying.
"Since I started working with you I feel like a heavy stone was lifted off my chest. I know that I am safe with billing in your very capable hands.
I do not know how to thank you and your team for your professionalism and expertise!"
Billing for Mental Health Professionals
Let Us Handle Your Billing So You Can Focus On Your Practice.
✅ A/R Recovery
✅ Claim correction and/or resubmission
✅ Daily claims entry
✅ Dedicated follow-up
✅ Denial management
✅ Electronic and paper claim submission
✅ Government and private billing
✅ Managing collections
✅ Weekly and monthly customized reports
✅ Patient inquiries and statements
✅ Payment posting
✅ Tracking/claims management
A boutique, done-for-you service:
30 days
You will be assigned a billing manager on Day 1 that will integrate remotely with your PM software, and start getting you paid.
STEP ONE
30 days
You will be assigned a billing manager on Day 1 that will integrate remotely with your PM software, and start getting you paid.
All overdue balances past 30 days are followed up on weekly, with daily email summaries keeping you informed of the claims focused on.
60 days
STEP TWO
With same-day denial appeals and a rigorous follow-up procedure for outstanding balances, we will make sure you collect what is yours.
90 days
STEP THREE
Roger is ON it! I'm so relieved and encouraged. Best decision I have ever made.
M.L. , Rockaway, NJ
R.B., Costa Mesa, CA
S.G., Princeton, IL
"Henry is very quick on the uptake. He understands our business and is a joy to work with."
T.P., San Jose, CA
"I appreciate your service and proactive communication, which was lacking with my last company."
"You are awesome. Finally I am collecting! I am really looking forward to a career-long collaboration with you."
PSYCHOLOGIST-OWNED
Alex is an I/O Psychologist, and understands you on a level deeper than any other biller.
COST-EFFECTIVE
ePsych Billing charges amongst the lowest rates of collections that you will find out there.
Lock in your 4.75% rate forever–other billing services typically charge 5-14%!
“We exclusively serve psychologists, psychiatrists, psychotherapists, behavioral health therapists and licensed clinical social workers.”
Alex Trent, MA, MS
Find out how you can be more efficient with your billing and free your time to help more patients.
"You are awesome. Finally I am collecting! I am really looking forward to a career-long collaboration with you."
R.B., Costa Mesa, CA
M.L. , Rockaway, NJ
Roger is ON it! I'm so relieved and encouraged. Best decision I have ever made.
A Letter to Us
"I am writing to you because I believe that good and beautiful experiences are necessary to hear and report. I also believe that it is important to acknowledge and thank individuals who go out of their way to help, assist, and solve challenges for others.
Today, James, the gentleman you assigned to our account, took care of us in a most professional, caring, and extraordinary manner.
As you know, we have been struggling with non-payment from insurance companies for over two and half months. We were very fortunate to get to you through searches on the internet, for a billing company that has expertise in mental health, and we are Thankful to G-D for directing us to your company. Equally, we appreciate your assigning James to be the head of our billing account.
In conversations with you, we explained that the software company through whom scheduling and electronic billing is done, has caused glitches and multiple mistakes in the billing format. As a result, income has stopped, and we are facing numerous, very difficult decisions.
Throughout these past three weeks since we’ve been introduced to James, he has been reassuring, caring, responsive, taking phone calls, and patient to say the least. But today we experienced an expertise and compassion that were truly extraordinary.
A few days ago James sent out a number of trial claims to test the changes/corrections made by ecw. One claim was accepted, while the other was rejected. He deliberately altered the accepted one, as he reported in our joint conversation with ecw, in order to test the system, and ensure it was safe to send out the claims. This meant that the correction by ecw, which they stated was complete, was in actual fact, faulty.
James instructed the software engineer in how to make the correct background changes, and clearly demonstrated knowledge of the system beyond that of the employee of ecw. He instructed the engineer in the changes that needed to be made, and to send out the claim, i.e. to test it. It came back rejected.
James queried and coached him, and assisted him to fix the problem until the engineer was successful. It was truly inspiring to listen to the conversation between the two, and recognize that we are in good, and expert hands. Following the phone conference, James told me that when he saw my email with the link to the conference call with ecw, he felt it was important for him to attend the meeting, even while an unplanned event had unfortunately come up in his family.
This, because he recognized the urgency of our situation, and perceived an essential opportunity to correct major errors. James also stated that he felt this meeting was crucial, which clearly it was, but, it was crucial only because of James’ attendance and ability to direct the meeting with expert talent and knowledge.
[We] are very thankful to you for placing us with James. Furthermore, his passion and caring revealed itself in a private conversation that followed on the heels of our conference. James acknowledged to me that his location at the time of the meeting was outside of a building in which a very sad life cycle event for a cousin was taking place. It’s very rare to come across people who are as considerate, caring, talented and expert in their field.
Thank you from the bottom of our hearts.
T.M., Towson, MD
"I am writing to you because I believe that good and beautiful experiences are necessary to hear and report. I also believe that it is important to acknowledge and thank individuals who go out of their way to help, assist, and solve challenges for others.
Today, James, the gentleman you assigned to our account, took care of us in a most professional, caring, and extraordinary manner.
As you know, we have been struggling with non-payment from insurance companies for over two and half months. We were very fortunate to get to you through searches on the internet, for a billing company that has expertise in mental health, and we are Thankful to G-D for directing us to your company. Equally, we appreciate your assigning James to be the head of our billing account.
In conversations with you, we explained that the software company through whom scheduling and electronic billing is done, has caused glitches and multiple mistakes in the billing format. As a result, income has stopped, and we are facing numerous, very difficult decisions.
Throughout these past three weeks since we’ve been introduced to James, he has been reassuring, caring, responsive, taking phone calls, and patient to say the least. But today we experienced an expertise and compassion that were truly extraordinary.
A few days ago James sent out a number of trial claims to test the changes/corrections made by ecw. One claim was accepted, while the other was rejected. He deliberately altered the accepted one, as he reported in our joint conversation with ecw, in order to test the system, and ensure it was safe to send out the claims. This meant that the correction by ecw, which they stated was complete, was in actual fact, faulty.
James instructed the software engineer in how to make the correct background changes, and clearly demonstrated knowledge of the system beyond that of the employee of ecw. He instructed the engineer in the changes that needed to be made, and to send out the claim, i.e. to test it. It came back rejected.
James queried and coached him, and assisted him to fix the problem until the engineer was successful. It was truly inspiring to listen to the conversation between the two, and recognize that we are in good, and expert hands. Following the phone conference, James told me that when he saw my email with the link to the conference call with ecw, he felt it was important for him to attend the meeting, even while an unplanned event had unfortunately come up in his family.
This, because he recognized the urgency of our situation, and perceived an essential opportunity to correct major errors. James also stated that he felt this meeting was crucial, which clearly it was, but, it was crucial only because of James’ attendance and ability to direct the meeting with expert talent and knowledge.
[We] are very thankful to you for placing us with James. Furthermore, his passion and caring revealed itself in a private conversation that followed on the heels of our conference. James acknowledged to me that his location at the time of the meeting was outside of a building in which a very sad life cycle event for a cousin was taking place. It’s very rare to come across people who are as considerate, caring, talented and expert in their field.
Thank you from the bottom of our hearts.
T.M., Towson, MD
Industry-low rate of 4.75%
Our Happy Client
STEP ONE
With same-day denial appeals and a rigorous follow-up procedure for outstanding balances, we will make sure you collect what is yours.
30 days
Emily Boston
Everything is great! Henry is a godsend. He is awesome in both this practice as well as with UMADAOP Lucas County. It is a genuine pleasure to work with him!
Lisa Hardebeck
This has been a fantastic company to work with! The billing specialist assigned to us (Max) has been particularly wonderful - professional, very responsive, knowledgeable...just everything we could have hoped for! A complete breath of fresh air in comparison to the miserable company we were using previously. Five Stars!
Lillian McCord
What a fantastic company! Managing billing and insurance has always been one of the toughest challenges for our Mental Health Counseling business. For years, we struggled with this aspect until we discovered Alex and ePsych. I can't express enough how much of a game-changer this partnership has been for us. Max has been exceptional, and our billing processes are now running smoothly and efficiently. Thanks to their dedicated efforts, we can now focus on expanding our business and delivering top-notch service to our clients without the constant worry of billing and insurance. A huge thank you to the team for all your hard work and support!
Jennifer Pierson
I’ve used ePsych for approximately one year and they’ve been absolutely amazing! Brandon and Alex are always available to answer questions and provide timely solutions to billing claims’ problems. I recommend them as my one and only claims and billing managers.
Mindy Moore
ePsych Billing has been one of the best business decisions that I have made. They are easy to work with, thorough and provide quick responses. They also have a reasonable rate. I have used other vendors and this is DEFINITELY a great choice!
Pamela Tremblay
More than just a billing service—they deliver a professional, streamlined solution that not only meets your business needs but also reduces costs, empowering your growth with efficiency and value.
Salome Walsh
We moved to ePsych billing after encountering a number of billing issues with a past biller. They were great communicators and have honestly really helped us turn things around. We work with Ben and he has been so great, has been wonderful with communicating with staff & providers. We are very satisfied with their services. We would recommend them to any mental health office looking to establish insurance billing.
Divya Gupta-Torres
John is amazing!!!! He is extremely efficient and my claims are paying out in less than a week.
David Dvali
By far the best biller we've ever used for our neuropsychology practice. Brandon is exceptional in his understanding of our billing and credentialing needs and very responsive. It's not uncommon for him to reply to an inquiry within minutes of sending the email and his accuracy is unparalleled. We've seen our reimbursements increase exponentially since switching to ePsych and we cannot recommend them highly enough.
Johnathan Phillips
Adam Hill at ePsych billing is the man!!! He has stayed on top of my billing and claims processing better than anyone I've worked with since starting my practice 4 years ago. ePsych Billing has been a top notch company to work with as a solo practicing therapist. Do yourself a favor and start working with them asap.
Rachel Hirschberg
The team at ePsych Billing has been so amazing in helping build my practice - providing quick billing turnaround, credentialing, and more recently insurance verification support! Thank you so much this process with the support has been a breath of fresh air!!
Angela Larery
This is an EXCELLENT company that knows the subtle difference in managing behavioral health practices. I previously had difficulty with claims being rejected and insurances companies delaying payment for months at a time; with ePsych Billing, I've not had any rejected claims and payment has been within 30 days. I strongly recommend this company for mental health clinicians as billing for mental health services is not the same as billing for medical services/codes.
Lindsey McGehee
Alex and his team provided us with the solutions we needed to clear up major problems in our practice's insurance billing. They are fast, responsive, understanding, and professional. Working with them really turned things around for us. I am happy to recommend ePsych Billing as the billing solution for therapists who want to take insurance and still need to make money!
Jennifer Becker
I have been in practice for 5 years and I just started using ePsych this February. In just 3 short months, I have collected more money from insurance companies than I have with any other billing company. Alex is easily accessible and Sam, my own personal biller, is available to me whenever necessary. In the chaos of counseling, not having to worry about insurance companies makes all the difference. Now I can focus on client care and the growth of my business and leave the billing to the professionals. Thanks ePsych! You really do what you profess!
Katherine Rosemond
ePsych Billing is phenomenal! Henry is their billing professional that directly handles my private practice. I have been in practice since 2003 and I have had several billing services, but Epsych billing leaves them all in the dust! My billing was a hot mess when I contacted Epsych billing, because my previous billing services were all costly and their service was poor. Henry was able to quickly clean that mess up and get all the claims fixed and resubmitted, and recovered thousands of dollars for me that I had not ever been paid due to poor previous billing service. He has been handling all my billing moving forward, and I get paid every time consistently, and he is very quick to respond to all my questions and issues. I highly recommend ePsych billing!
Louis Comadena
ePsych Billing has been excellent. Alex is very helpful supportive and professional and my billing agent Sean Walker has been extremely helpful proactive and professional. I have nothing but good things to say about Alex and his organization. I guarantee you will be satisfied with their services
Micheal Frances Smith
I started using ePsych Billing in early 2022 and since then my billing has been going smoothly. Alex assigned me a gentleman named Henry who is very knowledgeable and thorough. This is a no-nonsense company. What they offer is excellent service at a fair price.
Rod Summers
As a solo practice transitioned from a “umbrella” practice, we could not be more pleased with the support ePsych Billing has provided over the last several months. We have complete satisfaction with their biller supporting the practice and value the eagerness to help us in transition as well as "drilling down" into things when we have problems with claims and the change in demographics. ePsych Billing has shown great patience and an uncanny willingness to help us get things straightened out during our transition. Not many folks seem to do that these days but epsychbilling stays on top of things and offer great suggestions. THANKS to ePsych for the cost-effective, superb service they are providing for this “new practice.”
Robert Henderson
Company is great to work with! Very attentive to the needs of my practice!
Catherine Hunter
Alex and Marshall have literally saved me from jumping off the billing Cliff! In December of 2021, my biller of 15 years retired! We hired another and. Within a few short months our billing system and client accounts were a Hot Mess! ePsych rescued us off of the proverbial cliff! Now I’m happy as are my staff and we DO NOT HAVE TO WORRY or call the billing coast guard to rescue 🛟 our accounts! I highly recommend ePsych!!!!
Dorlene Dowl
Henry continues to be very responsive and understanding. I feel good knowing that he is here doing all the work. Working with Henry feels like we are a team. And everyday I feel like we are getting to know each other more and more. We are finding a groove to this.
S. Michele Cohen
I was in a challenging situation where I needed to make a switch to a new billing service ASAP and ePsych Billing came through for me with flying colors! Alex got me started and Ben has been so helpful getting me through the weeds of shifting my billing practices to an actual professional company.
Audrey Kteily
Alex and Roger are TOPS at this service. Roger specifically has been supportive, kind, patient and very thoughtful in solving problems. He really cares and I deeply appreciate both of them.
Robin Brooks
I’m thrilled to be working with Marshall at ePsych Billing! This is the third billing company I’ve tried since 2018, and I couldn’t be more satisfied. Marshall understands the ins and outs of medical billing. He’s a true professional who makes my work possible!
Etta Brown
I enjoy this service as it has made my transition into private practice so much easier. The services are affordable and I have an account manager who is accessible, files my claims in a timely manner, is friendly and trustworthy. I am glad I chose ePsych Billing.
Margaret Loy
I just can't even begin to express to you how MUCH I appreciate everything you do to help me with my business. I honestly feel like I have a partner in my business, and although I absolutely love what I do, it gets lonely when I feel like I am the only one trying to make it work. I appreciate not just the tangible ways in which you are helping me--taking care of all of the billing and getting the claims paid for me--but for the ways that you make this business feel like teamwork. We are helping people together, and it feels amazing to join forces and work together in that endeavor. So, thank you very much for all you do.
Robert Bota
They really saved my practice!!! They are awesome, responding quickly to any inquiry and being in top of everything related to billing (correct insurance data, need of prior authorizations). I can not recommend them stronger! They are awesome!!!
Carolina Luna
I was brand new to billing in my solo practice and realized quickly that I needed help from a company who could take care of it for me so I can focus more on clients. This company has been efficient and has done what they said they would do. Would highly recommend!!
Christine Ramos
Great service.
Aimee Herrera
Alex and his team were amazing! They were professional and responded to my questions the same day. I highly recommend this team.